Find out what to do if things go wrong or there's an emergency while you're travelling, and if a consular officer can help.
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When things go wrong
Here's some general advice for what to do when things go wrong while you're travelling.
Emergency or disaster
Here's what to do if there's an emergency or disaster while you're travelling.
Updated 16 January 2026
Ongoing violent protests continue across Iran. These protests have resulted in a number of deaths, injuries, and a significant number of arrests. New Zealanders in Iran are advised to leave Iran now if it is safe to do so.
Updated 12 January 2026
Extreme temperatures, including heatwaves, have been occurring across Australia since 9 January. Temperatures have climbed past 40°C in some states.
Updated 16 December 2025
On Sunday 14 December, Guatemalan authorities declare a state of emergency in the municipalities of Nahuala and Santa Catarina Ixtahuacan in the department of Solola.