Registering on SafeTravel

Registering on SafeTravel is the quickest and easiest way to make sure you receive the most up-to-date information about your travel destinations from the New Zealand Government. Whether you’re already overseas, or have travel planned for the future, let us know about your plans through our SafeTravel registration portal.

Before registering

Registering is simple, and only takes a few minutes. Useful details to have on hand before registering include:

• Your passport details,
• Contact information,
• Your travel destination(s), date(s), and accommodation information,
• Details of your travel insurance policy.

Step one: Registration options

Go to www.safetravel.govt.nz/register. Select one of the two registration options available:

1.  Individual or family group – this is the option you should use if you are registering yourself and your family’s overseas travel.
2.  Groups – use this option if you are registering for an organised tour group, sports team or similar organisation.

Step two: Login methods

There are three login methods. You can only select one when registering. Choose the one that works best for your circumstances:

Option 1: Create a password. Note this needs to be a minimum of 16 characters.

Option 2: Link your RealMe account to SafeTravel. This means you would use your existing RealMe account to log in to SafeTravel. If you don’t have an account and still want to use this option, you can register for one on the RealMe website.  Be aware that RealMe can require multi-factor authentication which could require access to your New Zealand mobile to log in when overseas.

Option 3: Passkey (Face ID, fingerprint, or PIN number). You can set up a passkey for your SafeTravel account when you register. Note that passkeys are not supported on outdated operating systems (iOS 15 or older, Android 8 or older, Windows 8 or older) or devices lacking biometric/PIN hardware.

You do not need to select the RealMe account or passkey options. These options provide you with greater choice and different security options should you wish to use these methods.

If you want to change your login method once your account has already been set-up, you can do this under the ‘Manage your account’ menu when you log in.

Step three : Adding details

Before travelling overseas, log in to your account to enter details relevant to your travel, such as your destination(s), accommodation, contact details, and travel insurance information. You can add family members’ details to your account too, if they do not wish to register themselves.

Once you have completed this step, you are fully registered with SafeTravel.

You will only receive updates for destinations you have entered into your account.

Forgot your details?

If you have signed up using a password on SafeTravel (Option 1) but are having trouble logging in, resetting your password doesn’t take long.

Go to www.safetravel.govt.nz/login, and click ‘Have trouble logging in’. You’ll soon get an email prompting you to reset your password.

If you signed up with your RealMe account (Option 2) and have forgotten your password, you will need to reset your password on the RealMe website first. You can then log in on SafeTravel using your new RealMe password.