Official advice for New Zealanders living and travelling overseas

  • Reviewed: 28 September 2017, 17:00 NZDT
  • Still current at: 23 October 2017

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High Risk

There is high risk to your safety on Ambae island due to volcanic activity. We advise against all tourist and other non-essential travel to Ambae island.

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Elsewhere in Vanuatu there are no significant security issues, but normal safety and security measures should be taken to ensure personal safety.

Crime
The crime rate in Vanuatu is low, however, robberies, assaults and sexual assaults against foreigners have occurred, particularly in the capital Port Vila.

New Zealanders are advised to pay close attention to their security, ensuring that all doors and windows are locked at night and while absent and that valuables are kept in a safe and secure place. At night, females in particular should not go out alone, travel on public transport such as buses, mini-vans or taxis alone, or visit isolated locations such as beaches. We recommend closely monitoring the media and other local information sources for information about safety or security concerns or risks, which could arise unexpectedly.

Seismic activity
Vanuatu is in an active seismic zone and prone to earthquakes and volcanic activity, with an associated risks of tsunamis. The current volcanic alert level for the Manaro Voui volcano on Ambae island is level 4 (of 5 levels). On 28 September 2017 a compulsory evacuation order was put in place for Ambae island. New Zealanders in Vanuatu are advised to follow the advice of local authorities at all times, including any evacuation orders. 

There are a number of other active volcanoes in Vanuatu including those located on the islands of Tanna, Ambrym and Gaua. Relevant information, including any current cyclone or tsunami warnings and the latest reports on volcanic activity throughout Vanuatu, is available from the Vanuatu Meteorology and Geo-hazards Department website. Travellers can also check with the Vanuatu Tourism Office or the Tafea Provincial Council Office for Mount Yasur in Tanna.

General travel advice
New Zealanders travelling or living in Vanuatu should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air.

New Zealanders in Vanuatu are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips


The New Zealand High Commission Port Vila, Vanuatu

Street Address La Casa D’Andrea E Luciano, Rue Pierre Lamy St, Port Vila, Vanuatu Postal Address PO Box 161, Port Vila, Vanuatu Telephone +678 22 933 Fax +678 22 518 Email kiwi@vanuatu.com.vu Web Site http://www.nzembassy.com/vanuatu Hours Mon-Fri 0800-1200, 1300-1600 hrs

See our regional advice for the Pacific

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New Zealand High Commission Vanuatu

Street Address
La Casa D’Andrea E Luciano, Rue Pierre Lamy St, Port Vila, Vanuatu

Telephone: +678 22 933

Fax: +678 22 518

Email: kiwi@vanuatu.com.vu

Website: http://www.nzembassy.com/vanuatu

Hours: Mon-Fri 0800-1200, 1300-1600 hrs

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