Official advice for New Zealanders living and travelling overseas

  • Reviewed: 8 May 2017, 09:40 NZST
  • Still current at: 23 October 2017

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There are no significant security risks associated with travel to Cuba but normal safety and security measures should be taken to ensure personal safety.  

Crime
There is a risk of both petty crime and violent crime in Cuba and we advise New Zealanders in Cuba to be alert to their surroundings.

Pickpocketing and bag snatching occurs, particularly in tourist areas and on public transport. New Zealanders are advised to take steps to safeguard and secure personal belongings and avoid wearing or displaying items that appear valuable, such as jewellery and mobile devices.

Car-related theft occurs from time to time. Criminals have punctured car tyres and stolen belongings while offering to assist. Ensure that valuables are kept out of sight and do not pick up hitchhikers. Criminals have also been known to pose as fake tour agents and taxi drivers. You should only use registered taxis and established tour operators.

Particular care should be taken with luggage at airports in Cuba as theft from checked baggage has occurred. Ensure valuable items are not packed in checked baggage and keep your luggage locked.

General travel advice
Travellers visiting Cuba often have difficulties accessing their money. Credit cards and travellers cheques are not widely accepted and the availability of ATMs to withdraw cash and money transfer services is limited. 

While we advise you check with your bank before travelling to confirm that your debit, credit or ATM cards will allow you to withdraw cash or pay for things in Cuba, New Zealanders are advised to take enough cash (US dollars – which may incur a 10% exchange fee, Euros, British pounds or Canadian dollars) to last throughout the duration of your stay in Cuba. This advice applies irrespective of whether your bank confirms that your cards will work in Cuba.

New Zealanders are advised to carry photo identification, or a photocopy of their passport, with them at all times.

New Zealanders travelling or living in Cuba are required by Cuban law to have a valid travel insurance policy, including medical coverage, in order to enter the country.

New Zealanders in Cuba are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips


The New Zealand Embassy Mexico City, Mexico is accredited to Cuba

Street Address Jaime Balmes No 8, 4th Floor, Los Morales, Polanco, Mexico D.F. 11510 Telephone +52 55 5283 9460 Fax +52 55 5283 9480 Email nzmexico@mfat.govt.nz Web Site http://www.mfat.govt.nz/mexico Hours Mon - Fri 0930 - 1400, 1500 - 1700 hrs

See our regional advice for the Caribbean

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Accredited New Zealand Embassy Mexico

Street Address
Jaime Balmes No 8, 4th Floor, Los Morales, Polanco, Mexico D.F. 11510

Telephone: +52 55 5283 9460

Fax: +52 55 5283 9480

Email: nzmexico@mfat.govt.nz

Website: http://www.mfat.govt.nz/mexico

Hours: Mon - Fri 0930 - 1400, 1500 - 1700 hrs

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